On the first day of 2023, the complaint ranking list of models in December was also newly released. On the whole, eight models in the complaint ranking list were joint venture branDS. Among them, four Toyota models were included in the list, which became the focus of complaints about models in December; Only two models of Great Wall Motors, Macchiato DHT and Haval Red Rabbit, were included in the list, among which, the blistering and cracking of Haval Red Rabbit paint is still the focus of complaints.
Let's take a specific look at the typical complaint models. There are 4 models of the Toyota family of the joint venture brand on the list, and there are 3 models of FAW Toyota, namely Ruizhi, Crown and Corolla. The same problems they are complained about are the cracking of the instrument and the aging of the components. They all say that they are good Toyota. Today's Toyota car building level is going backwards. Many models are complained about product quality problems, and Toyota is no longer the original Toyota.
The same brother Camry also suffered from the same problem. Instrument cracking and component aging not only occurred in FAW Toyota, but also in GAC Toyota. So it seems that Toyota really needs to attract everyone's attention. Don't buy a car with old eyes and experience.
BMW X3 is still a commonplace complaint. The sales fraud is not consistent with the publicity. The engine oil burning has been a complaint for N months. The BMW brand has no measures or statements so far, which is really a bit incomprehensible. As a luxury car user, what do you think?
Volvo XC60, as a second-line luxury brand model, has also experienced blistering and cracking of the paint surface, which is a bit inappropriate. It has been on the list for many months. Has Volvo forgotten even the most basic car building process? There is still a problem with the car manufacturing process. The user needs a certain right to know and reasonable compensation. Volvo is expected to act as soon as possible, and don't hurt the user's heart.
Dongfeng Nissan's two best-selling cars, Xuanyi and Tianlai, were all included in the list. Xuanyi is a complaint about the transmission and wheel hub, and Tianlai is a problem with cracked instruments and engine oil leakage. Although the sales of the two cars are good, the quality problem is also quite prominent, so you need to be careful when purchasing.
The only independent brand on the list is Great Wall Motors. The problems of Macchiato DHT are battery failure, audio and video system failure, loud engine noise, etc. Although the sales of Macchiato DHT are not large, it is also included in the complaint ranking list, which needs to attract the attention of Great Wall Motors.
The complaint about the blistering and cracking of Haval Red Rabbit's paintwork has been going on for nearly half a year. Now that the problem has broken out, Haval, as a mainstream brand in China, should pay attention to it. It should actively communicate with users to help them solve the problem of using cars, rather than letting the situation develop, leaving users with no way to complain, and the problem has not been solved. It is really hard to see Haval's reputation collapse as a result.
The media can give the car company time to rectify as soon as possible to eliminate the negative impact. However, the user will not give the car company time to solve the problem. If the problem is not completely solved, the user will have a complaint. After waiting for so long, they have not seen any statement or explanation of the Haval brand about the quality problem of "blistering and cracking of the paint". The user has no right to know, and the media supervision has lost credibility,, On the whole, Great Wall Motors is extremely irresponsible in handling the incident. It has not only lost the trust of users, but also lost the trust of the media. What do you think?
